Fort Road Federation Case Study
Team project assessing the usability of the website: https://www.fortroadfederation.org
USABILITY ASSESSMENT
Our team’s conclusion for the non-profit, Fort Road Federation, is that they had built a website simply to have an internet presence. They did not build a website that delivered their neighbors’ needs or interests. Fort Road Federation agreed and stated that our findings were clearly spot on.
For our full case study click here.
Fort Road Federation’s site: https://www.fortroadfederation.org
Our team’s conclusion for the non-profit, Fort Road Federation, is that they had built a website simply to have an internet presence. They did not build a website that delivered their neighbors’ needs or interests. Fort Road Federation agreed and stated that our findings were clearly spot on.
For our full case study click here.
Fort Road Federation’s site: https://www.fortroadfederation.org
SKILLS & TOOLS UTILIZED
Spheres of Influence
Market research
Accessibility analysis
Desktop and Mobile usability testing
Spheres of Influence
Market research
Accessibility analysis
Desktop and Mobile usability testing
THE CHALLENGE
Our team had the non-profit property, Fort Road Federation, approach us for a usability review.
Our team had the non-profit property, Fort Road Federation, approach us for a usability review.
THE APPROACH
Working as a 10-person team (including two accessibility consultants and the guidance of Matthew Luken), we analyzed the usability and viability of each individual page, link and image.
We identified mis-directed and / or dead links, loading errors, misspellings, redundencies and symmetry between desktop & mobile.
Working as a 10-person team (including two accessibility consultants and the guidance of Matthew Luken), we analyzed the usability and viability of each individual page, link and image.
We identified mis-directed and / or dead links, loading errors, misspellings, redundencies and symmetry between desktop & mobile.
SPHERES OF INFLUENCE
One of my tasks was to help identify what the property’s web users and neighbors utilize on a daily or weekly basis to interact within their own community.
The exercise helped bring into focus exactly what information should be present to create a helpful and user-friendly tool that the neighbors could employ.
One of my tasks was to help identify what the property’s web users and neighbors utilize on a daily or weekly basis to interact within their own community.
The exercise helped bring into focus exactly what information should be present to create a helpful and user-friendly tool that the neighbors could employ.
IDENTIFYING USABILITY PROBLEMS
I also focused on specifically identifying usability problems on Fort Road Federation’s Events page, as well as their Contact Us page.
I also focused on specifically identifying usability problems on Fort Road Federation’s Events page, as well as their Contact Us page.
- redundancy
- social media and site uncorrelated
- chronology issues
- mis-identified photos
- confusing grammar & instructions
- lack of PDF optimization
- mis-identified photos
- dead links
- inconsistent naming
- PDF mismanagement
- inconsistent links & formatting
SUMMARY
Our team’s conclusion for the non-profit, Fort Road Federation, is that they had built a website simply to have an internet presence. They did not build a website that delivered their neighbors’ needs or interests.
Fort Road Federation agreed and stated that our findings were clearly spot on.
For the full report click here.
Our team’s conclusion for the non-profit, Fort Road Federation, is that they had built a website simply to have an internet presence. They did not build a website that delivered their neighbors’ needs or interests.
Fort Road Federation agreed and stated that our findings were clearly spot on.
For the full report click here.
